HostOnZeBao Limited Acceptable Use Policy (AUP)

Last updated: 12 February 2026

This Acceptable Use Policy (“Policy”) sets out the rules governing the use of services provided by HostOnZeBao Limited (“HostOnZeBao”, “we”, “us”, or “our”).

By using our services, you agree to comply with this Policy.

1. Purpose

This Policy exists to ensure the security, integrity, reliability, and lawful use of our infrastructure and services.

You must use our services only for lawful purposes and in accordance with this Policy.

2. Prohibited activities

You may not use our services to engage in, promote, or facilitate any unlawful, harmful, or abusive activity.

Prohibited activities include, but are not limited to:

2.1 Illegal activity

  • Violating any applicable law or regulation
  • Fraud, financial crime, or impersonation
  • Operating scam, phishing, or deceptive services
  • Distributing unlawful content

2.2 Network abuse

  • Sending unsolicited bulk email (“spam”)
  • Operating open mail relays or open proxies
  • Conducting denial-of-service (DoS) or distributed denial-of-service (DDoS) attacks
  • Attempting to interfere with other systems or networks

2.3 Security violations

  • Attempting to gain unauthorised access to any system or network
  • Circumventing authentication or security controls
  • Port scanning, vulnerability scanning, or probing without permission
  • Distributing malware, ransomware, or malicious software

2.4 Abuse of services

  • Interfering with the proper functioning of our services
  • Consuming excessive resources in a manner that degrades service for others
  • Using services in a way that creates a risk to infrastructure stability or security

3. Content restrictions

You may not use our services to host, store, or distribute content that:

  • Is unlawful under UK, Hong Kong or German law
  • Infringes intellectual property rights
  • Is used for phishing or impersonation
  • Distributes malware or harmful software
  • Facilitates fraud or deception

We do not actively monitor customer content but reserve the right to investigate abuse reports.

4. Email and messaging

You may not use our services to:

  • Send spam or unsolicited communications
  • Operate bulk mailing without proper consent mechanisms
  • Send phishing emails
  • Misrepresent the origin of communications

You must comply with applicable anti-spam laws.

5. Security responsibility

You are responsible for:

  • Securing your own systems and applications
  • Maintaining strong passwords
  • Applying security updates
  • Preventing unauthorised access to your systems

You must promptly report any security incident involving our infrastructure.

6. Abuse reports and enforcement

We reserve the right to investigate suspected violations of this Policy.

If we determine that a violation has occurred, we may take action including:

  • Issuing a warning
  • Suspending services
  • Terminating services
  • Restricting network access
  • Reporting activity to law enforcement or regulatory authorities

We may act without prior notice where necessary to protect our infrastructure or comply with legal obligations.

7. Cooperation with authorities

We may cooperate with law enforcement, regulators, and network operators in investigating unlawful or abusive activity.

This may include disclosing relevant information where required by law.

8. Reporting abuse

Abuse reports should be sent to:

Email: abuse@hostonzebao.co.uk

Please include relevant evidence such as:

  • IP addresses
  • timestamps
  • logs
  • full message headers (for email abuse)

9. Changes to this Policy

We may update this Policy from time to time.

Updated versions will be published on our website.

Continued use of our services constitutes acceptance of the updated Policy.

10. Contact

HostOnZeBao Limited
Company number: 17026875
Registered in England and Wales

Registered office:
Bartle House
9 Oxford Court
Manchester
M2 3WQ
England

Email: legal@hostonzebao.co.uk